PRIVACY POLICY

Effective Date: 11/10/23

Thank you for choosing UDECIDE, a comprehensive project aimed at simplifying car transportation. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

  1. Information We Collect

    1. Personal Information: When you register as a client or carrier, we may collect personal information such as your name, email address, phone number, and other contact details. This information is necessary to create and manage your account, facilitate communication, and provide our transportation services.
    2. Order Information: In order to facilitate the transportation process, we collect information about the transportation orders you create, including vehicle details, pickup and delivery locations, payment information, and any special instructions. This information is essential for matching clients with carriers, tracking the progress of orders, and ensuring successful transportation.
    3. Usage Information: We may collect information about your use of the platform, such as your interactions, preferences, and settings. This includes information about the features you use, the orders you create or bid on, and the reviews you leave. This information helps us personalize your experience, improve our services, and provide tailored recommendations.
    4. Device and Log Information: We automatically collect certain information about your device and how you access and use the platform. This may include your IP address, browser type, operating system, device identifiers, and other diagnostic data. We use this information to analyze platform usage patterns, troubleshoot issues, and enhance security.

  2. How We Use Your Information

    1. Providing and Improving the Platform: We use your information to provide and enhance the functionality of the UDECIDE platform. This includes processing orders, facilitating communication between clients and carriers, and improving the user experience based on feedback and usage patterns.
    2. Personalization: We may use your information to personalize your experience on the platform. This includes displaying relevant orders, recommendations, and notifications based on your preferences and past activities.
    3. Communication: We may use your information to communicate with you, respond to your inquiries, provide support, and send you important updates and notifications related to your orders or the platform. We may also use your information to conduct surveys or gather feedback to improve our services.
    4. Analytics and Research: We may use your information for analytical purposes, such as monitoring platform usage patterns, assessing the effectiveness of features and promotions, and conducting research to improve our services. This helps us understand user preferences and trends to enhance the platform.
    5. Compliance and Legal Obligations: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This includes protecting the rights, property, and safety of UDECIDE, its users, and others.

  3. How We Share Your Information

    1. Service Providers: We may engage third-party service providers who assist us in operating and maintaining the platform. These service providers have access to your information to perform their functions but are obligated to protect your information and use it only for the purposes we specify. This includes hosting providers, payment processors, and customer support services.
    2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity or merged with the acquiring entity's databases, subject to the terms of this Privacy Policy.
    3. Legal Compliance: We may disclose your information if required by law, regulation, legal process, or enforceable governmental request. We may also disclose your information to protect our rights, enforce our policies, or investigate potential violations or misconduct.
    4. Aggregated or De-identified Information: We may aggregate and de-identify your information to create statistical or demographic data that does not directly identify you. This information may be used for research, analysis, and marketing purposes.

  4. Data Security

    We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We use industry-standard security measures, including encryption, firewalls, and secure socket layer technology (SSL), to safeguard your information. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

  5. Your Choices and Rights

    1. Account Information: You can access and update your account information by logging into your UDECIDE account and editing your profile. Please ensure that your information is accurate and up to date.
    2. Communication Preferences: You can choose to opt out of receiving certain communications from us by adjusting your notification preferences in your account settings.
    3. Data Retention: We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
    4. Right to Access and Rectification: You have the right to request access to the personal information we hold about you and to request that any inaccurate or incomplete information be corrected.
    5. Right to Erasure: You may request the deletion of your personal information from our systems, subject to certain legal obligations and exceptions.

  6. Third-Party Links and Services

    The UDECIDE platform may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party services, and we are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.

  7. Children’s Privacy

    The UDECIDE platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

  8. Changes to this Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices and services. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels. Please review this Privacy Policy periodically for any updates.

  9. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of UDECIDE, please contact us at [email protected]. Thank you for reviewing our Privacy Policy. By using the UDECIDE platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.